Legal

Privacy Policy

Your privacy is important to us. This policy explains how Techax Labs collects, uses, and protects your personal information.

Last Updated: January 15, 2026•Effective: January 15, 2026

Key Points Summary

We protect your data with industry-standard security

We never sell your personal information

You control your data and can request deletion

Data is encrypted in transit and at rest

We comply with Indian data protection laws

We notify you of any policy changes

1. Introduction 2. Information We Collect 3. How We Use Your Information 4. Information Sharing & Disclosure 5. Data Security 6. Your Rights 7. Cookies & Tracking Technologies 8. Data Retention 9. International Data Transfers 10. Children's Privacy 11. Changes to This Policy 12. Contact Us

1. Introduction

Techax Labs Private Limited ("Techax Labs," "we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website techaxlabs.com, use our services, or interact with us in any way.

This policy applies to all users of our website and services, including clients, prospective clients, job applicants, and general visitors. By using our website or services, you consent to the practices described in this policy.

We are committed to complying with applicable data protection laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

• Full name and contact details (email address, phone number, mailing address) • Company name, designation, and business information • Government-issued identification (when required for contracts) • Payment and billing information

Technical Information:

• IP address and device identifiers • Browser type, version, and settings • Operating system and platform • Time zone and location data • Pages visited and interaction patterns

Communication Data:

• Inquiries, feedback, and correspondence • Project requirements and specifications • Call recordings (with consent) for quality assurance

Professional Information:

• Resume and portfolio (for job applicants) • LinkedIn and professional profiles • Skills, qualifications, and work history

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery:

• To provide, maintain, and improve our technology services • To process transactions and send related information • To respond to your inquiries and provide customer support • To manage projects and client relationships

Communication:

• To send service updates, technical notices, and security alerts • To provide newsletters and marketing communications (with consent) • To notify you about changes to our services or policies

Business Operations:

• To analyze usage patterns and improve user experience • To detect, prevent, and address technical issues or fraud • To comply with legal obligations and enforce our terms • To conduct research and development for new features

Legal Basis for Processing:

We process your data based on: (a) your consent, (b) performance of a contract, (c) our legitimate business interests, or (d) compliance with legal obligations.

5. Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards:

• SSL/TLS encryption for data in transit • AES-256 encryption for data at rest • Secure, access-controlled data centers • Regular security audits and penetration testing • Multi-factor authentication for system access

Organizational Measures:

• Staff training on data protection and security • Strict access controls on need-to-know basis • Confidentiality agreements with all employees • Incident response procedures for data breaches

Compliance Standards:

• ISO 27001-aligned security practices • Regular vulnerability assessments • Secure development lifecycle (SDLC)

While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights

Under applicable data protection laws, you have the following rights:

Right to Access:

You can request a copy of the personal data we hold about you.

Right to Rectification:

You can request correction of inaccurate or incomplete data.

Right to Erasure:

You can request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing:

You can request that we limit how we use your data.

Right to Data Portability:

You can request your data in a structured, machine-readable format.

Right to Object:

You can object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent:

Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies:

Required for website functionality (session management, security).

Analytics Cookies:

Help us understand how visitors use our website (Google Analytics).

Marketing Cookies:

Used to deliver relevant advertisements and measure campaign effectiveness.

Preference Cookies:

Remember your settings and preferences (language, theme).

Managing Cookies:

You can control cookies through your browser settings: • Chrome: Settings → Privacy and Security → Cookies • Firefox: Options → Privacy & Security → Cookies • Safari: Preferences → Privacy → Cookies

Note: Disabling certain cookies may affect website functionality.

For more details, please see our Cookie Policy.

8. Data Retention

We retain your personal data only for as long as necessary:

Active Clients:

Data is retained for the duration of the business relationship plus 7 years for legal compliance.

Prospective Clients:

Inquiry data is retained for 2 years unless you become a client.

Job Applicants:

Application data is retained for 1 year after the recruitment process.

Website Visitors:

Analytics data is retained for 26 months; logs are retained for 90 days.

Legal Requirements:

Some data may be retained longer to comply with tax, legal, or regulatory requirements.

After the retention period, data is securely deleted or anonymized.

9. International Data Transfers

As a technology company, we may transfer data internationally:

Where We Transfer:

• Cloud servers may be located in India, Singapore, or the United States • Third-party service providers may process data globally

Safeguards:

• We ensure adequate data protection through contractual clauses • We select providers that comply with recognized security standards • Data transferred outside India is protected per applicable laws

Your Consent:

By using our services, you consent to the transfer of your data to countries that may have different data protection laws than India.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].

Upon verification, we will promptly delete such information from our records.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Notification of Changes:

• Material changes will be communicated via email or website notice • The "Last Updated" date at the top will be revised • Continued use after changes constitutes acceptance

Policy Archive:

Previous versions of this policy are available upon request.

We encourage you to review this policy periodically to stay informed about our data practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Techax Labs Private Limited

General Inquiries: [email protected]

Privacy Matters: [email protected]

+91 96081 00647

Patna, Bihar, India - 800001

We aim to respond to all privacy-related inquiries within 30 business days.

Related Policies

Under applicable data protection laws, you have the following rights:

Right to Access:

You can request a copy of the personal data we hold about you.

Right to Rectification:

You can request correction of inaccurate or incomplete data.

Right to Erasure:

You can request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing:

You can request that we limit how we use your data.

Right to Data Portability:

You can request your data in a structured, machine-readable format.

Right to Object:

You can object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent:

Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Privacy Policy

Key Points Summary

Table of Contents

1. Introduction

2. Information We Collect

Personal Information:

Technical Information:

Communication Data:

Professional Information:

3. How We Use Your Information

Service Delivery:

Communication:

Business Operations:

Legal Basis for Processing:

4. Information Sharing & Disclosure

Service Providers:

Business Partners:

Legal Requirements:

Business Transfers:

5. Data Security

Technical Safeguards:

Organizational Measures:

Compliance Standards:

6. Your Rights

Right to Access:

Right to Rectification:

Right to Erasure:

Right to Restrict Processing:

Right to Data Portability:

Right to Object:

Right to Withdraw Consent:

7. Cookies & Tracking Technologies

Essential Cookies:

Analytics Cookies:

Marketing Cookies:

Preference Cookies:

Managing Cookies:

8. Data Retention

Active Clients:

Prospective Clients:

Job Applicants:

Website Visitors:

Legal Requirements:

9. International Data Transfers

Where We Transfer:

Safeguards:

Your Consent:

10. Children's Privacy

11. Changes to This Policy

Notification of Changes:

Policy Archive:

12. Contact Us

Techax Labs Private Limited

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