Terms and Conditions

• All site content (text and multimedia) will be the sole responsibility of the client to provide to Techax Labs. Such should be provided prior to commencing the work.
• The client is solely responsible to take a proper backup of all content on their site prior to letting Techax Labs undertake the required course of action towards meeting the contract. Any loss or damage to existing data shall not be a responsibility of Techax Labs under any circumstances.
• The Contract does not hold Techax Labs responsible for any data entry, web hosting or custom artwork/graphics related work/tasks unless otherwise specifically mentioned, paid for and agreed to by both the parties towards such. Any artwork, images, or text supplied and/or designed by Techax Labs on behalf of the client, will remain the property of Techax Labs and/or its suppliers unless otherwise agreed.
• While Techax Labs will do its best to achieve all deliveries within the estimated time, there may, at times, be the need to extend or adjust time in cases of any unavoidable and non-forecasted situations like those of deployment issues, dependencies, 3rd-Party support, development bottlenecks, resource unavailability due to emergency, communication delays and the like.
• Techax Labs will provide the Client an opportunity to review the appearance and content of the Website during the design and once they are completed. Techax Labs shall wait for a period of 7 days to hear any feedback on such shared work/outputs from the client. In the event of client not reply within this period, such material will be deemed to have been automatically accepted and approved by the Client.
• The Client retains the copyright to data, files and graphic logos provided by the Client and grant Techax Labs the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party.
• The Client is further responsible for granting Techax Labs permission and rights for use of the same and agrees to indemnify and hold harmless Techax Labs from any and all claims resulting from the Client's negligence or inability to obtain proper copyright permissions.
• Techax Labs will not accept responsibility for any alterations caused by the Client or a third party occurring to the Client's pages/website once installed/deployed. Such alterations include, but are not limited to additions, modifications, or deletions.
• A non-payment of cancellation fee and/or overdue amount will result in the legal action upon necessity.

• As the site launches, we offer free support for the first month. After one month of free service, we charge according to our various price packages best-suited to client's requirement. We also provide attractive discounts if the client chooses a higher price package. The scope of support only includes any bug fixing and email support and excludes any issues related to the site architecture, rule changes, and add-ons/enhancements.
• No guarantees or warranties shall be provided by Techax Labs for the accuracy or performance of such 3rd-Party product/service.
• Any upgrade in the 3rd-Party product/service being used in the project shall not be part of scope at Techax Labs. Such shall be addressed per feasibility and revision of price and time may be called for by Techax Labs.

• Any additional features not envisaged in the scope of work would be entertained through a Change Management process and be additionally billed. Scope Creeps after wireframe sign off would be billed as additional and timelines and cost for delivery would increase.
• Whilst we try our best to cover most changes within the budget of the site, some changes are classified as enhancements/add-ons to the system and become chargeable; we will advise you before we start work of any such items.
• Any re-work, change, or tweak request by the client post-approval and/or further to the subsequent stage of the project process might be treated as add-on work and be additionally billed.
• The client must pay the fee charged by Techax Labs without any deductions, discounts or debt settlement by the agreed due dates.

• Techax Labs will use reasonable skill and care in providing the Service. However, we make no representation and exclude any warranty, express or implied, as to the availability, quality, accuracy, timeliness, completeness, performance or fitness of the Service.
• Techax Labs hereby excludes itself, its Employees, and/or Agents from: all and any liability for loss or damage caused by any inaccuracy; omission; delay or error, whether the result of negligence or other cause in the production of the website; All and any liability for loss or damage to clients' artwork/photos, data/content supplied for the site.
• Except in the event of death or personal injury caused by our negligent acts or omissions, we shall not be liable in any way for any damages arising in contract, tort or otherwise in respect of loss or damage arising out of or in connection with this Agreement or operation of the Service.
• Techax Labs cannot make guarantees of service on behalf of third party organizations and will not be held liable for the failure in any service provided by third parties.

• The project will involve various stages and the work for the next stage will only start after receiving the sign off on and relevant payments for the previous stage as agreed.
• Techax Labs holds the Right to publish and use the completed work and/or even the deployed final product/website for references to other potential clients.
• All deliverables will be shared via agreed communication channels (email, project management tools, or shared drives).
• Final delivery of source code and assets will be made upon receipt of full payment as per the contract terms.

• Clients may request project cancellation at any stage before the project completion. However, any payments made up to the cancellation date will be non-refundable.
• If the client decides not to proceed with the project after completion, Techax Labs will not provide any refunds. The full project cost remains payable as per the agreed terms.
• Cancellation requests must be submitted in writing via email to [email protected].
• Upon cancellation, Techax Labs will provide all completed work up to the cancellation date.

• No Refunds After Project Completion: Once the project has been completed or delivered, no refunds will be issued under any circumstances.
• Change of Mind: Refunds will not be provided if the client changes their mind after project completion.
• Partial Refunds: For ongoing projects, refunds may be considered on a case-by-case basis, minus work already completed and administrative costs.
• Dispute Resolution: Any payment disputes must be raised within 7 days of invoice receipt.

• Upon full payment, the client receives ownership of the custom-developed code and design assets created specifically for their project.
• Techax Labs retains ownership of its proprietary frameworks, libraries, and reusable components used in the project.
• Third-party components (open-source libraries, plugins) remain subject to their respective licenses.
• Techax Labs reserves the right to use the project deliverables in its portfolio and marketing materials unless otherwise agreed in writing.

• Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the project.
• Confidential information includes but is not limited to business strategies, technical specifications, customer data, and financial information.
• This confidentiality obligation survives the termination of the business relationship.
• Either party may disclose confidential information if required by law, with prior written notice to the other party where possible.

• These Terms shall be governed by and construed in accordance with the laws of India.
• Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Patna, Bihar, India.
• Both parties agree to attempt to resolve any disputes through good-faith negotiation before pursuing legal remedies.
• In case of arbitration, the proceedings shall be conducted in English language in accordance with the Arbitration and Conciliation Act, 1996.

In the event any one or more of the provisions of this Agreement and/or Order shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement and/or Order shall be unimpaired and the Agreement and/or Order shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid, illegal, or unenforceable provision.

If you have any questions about these Terms and Conditions, please contact us: